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‎07-27-2023 03:46 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello,
I have a windows 10 laptop and a HP4630 printer
They are both connected to the home router via WIFI.
Recently the laptop keeps loosing connection to the printer (Says it is off line)
When I look at the printers wifi screen it has a valid IP
I even tried manually adding a new printer via the IP but windows could not find it.
I then went through the wireless wizard on the printer , once connected everything started working again.
By this morning it was disconnected again.
Any help or suggestions would be greatly appreciated

Thanks
Randy


Category:
1 REPLY 1

‎07-30-2023 12:20 PM

HP Recommended

Hi @rtparies 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing connectivity issues.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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