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omahamike74
Level 2
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Message 1 of 2
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Solved!

I received no software cd (HP Wireless Elite Keyboard Companion CD) with my new keyboard

HP Recommended
HP Envy 700-414/SK-2061 Keyboa
Microsoft Windows 10 (64-bit)

I really love this keyboard...it's what I've been looking for for years now! It works just fine, but the battery indicator that's SUPPOSED to be in the SYSTRAY is not there. Maybe I'm being too picky or petty, but I'd like to have this icon to show me when the batteries are getting low in the keyboard.

 The paperwork that came with the new keyboard or online mentioned this CD, but I can find no software or upgrade for this keyboard.

 

Also, Is there a list of compatable H-P mice that will work with the Link 5 USB receiver??? I have at least three HP wireless mice and none of them work with this receiver.

 

It'd be nice to have a list of all the compatable devices!!

1 REPLY 1
Malygris1
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Retired
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Message 2 of 2
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HP Recommended

Hi there @omahamike74,

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.


If you are unfamiliar with how the Forum's private message capability works, this post has instructions.

Malygris1
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