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‎01-01-2020 09:18 PM

HP Recommended
Product: Hp 15

Hello my wifi have disappear from my hp laptop. I have tried troubleshooting; check advise from the community to mo avail. What is going on!!!!! The wifi key shows amber. Pressing it does not change anything. Plzzz I need to do my eork and need urgent help!!!!!!

Tags (1)
3 REPLIES 3

‎01-02-2020 03:08 AM

HP Recommended

Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

 

Try

HP Wireless Button Driver

2.1.11.1 Rev.A 0.9 MB Aug 20, 2019 Download

 

 

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‎01-04-2020 07:05 PM

HP Recommended

hello my hp model number is; hp 15 notebook pc  ; SKU; LOT33UA#ABA ; OS Windows 10.

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‎01-05-2020 03:21 AM

HP Recommended

Hi

So you have....

http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=L0T33UA

https://support.hp.com/gb-en/product/hp-15-f200-notebook-pc-series/7527799/model/8857447/manuals?sku...

 

which should have a Realtek RTL8188EE 802.11bg/n 1x1 WiFi adapter fitted.

 

These pair of drivers...

Realtek RTL8188EE 802.11b/g/n Wireless LAN Drivers

2023.18.814.2015 Oct20 2015 Download
Realtek RTL8xxx  Bluetooth Driver
1.0.0.46 Rev.A 58.6 MB Oct19, 2015 Download

 

Sometimes the device is hidden and can be shown by...

Hidden Devices.png  Show Hidden Devices.

 

####

 

Next would be a series of commands to try and find the adapter...

C:\>getmac

C:\>ipconfig -all

 

So please post back any progress.

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