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Camilla06
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Message 1 of 4
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Solved!

Internet connection comes and goes

HP Recommended
Hp 550-201no
Microsoft Windows 10 (64-bit)

I have a desktop that drives me insane, for several weeks now the wifi connection disappears, and the only way to get it back is to reboot, and then I might get a connection for a couple of hours if im lucky, 2 minutes at the worst.
Steps i have taken so far,

reboting, resettning, updating drivers, tryning older versions of drivers, all the cmd commands recomended both on Hp pages and from computer geeks around the globe, and still the problem presists. The most recent thing I did was to use the hps advice about bios default setup. And still the same problem.
 I have a realtek RTL8188EE 802 network card

running windows 10 on a HP550-201no  AMD Radeon A8-7600 R7

Anyone with tips before i trow the computer out hte window and go for antyhing else than a Hp?

1 ACCEPTED SOLUTION

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ieee488
Level 8
1,263 789 38 109
Message 4 of 4
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HP Recommended

@Camilla06 wrote:

Thank you for the answer but sadly thats already done.


Apparently there are issues with that wifi card.

 

Buy a new one to replace it, or buy a USB wifi dongle. Good luck.

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ieee488
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Message 2 of 4
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Go into Windows' power settings and look to make sure Windows is not allowed to turn off the wifi card to save power.

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Camilla06
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Message 3 of 4
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HP Recommended

Thank you for the answer but sadly thats already done.

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ieee488
Level 8
1,263 789 38 109
Message 4 of 4
Flag Post
HP Recommended

@Camilla06 wrote:

Thank you for the answer but sadly thats already done.


Apparently there are issues with that wifi card.

 

Buy a new one to replace it, or buy a USB wifi dongle. Good luck.

Was this reply helpful? Yes No
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