Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Internet connection

HP Recommended
Hp notebook
Microsoft Windows 10 (64-bit)
So I reset my computer because none of my applications would open and internet wasn’t working, and now wi fi is connected and internet won’t connect, have tried everything . Please help
Level 9
5,904 5,889 206 526
Message 2 of 2
Flag Post
HP Recommended



For a connection you need to have a working adapter, which you say you have.


Then you need some values to get a connection, such as...




The principle is the same for WiFi, cept you need a password and network SSID.


If you can ping then you can connect.


WinKey + R and type cmd in the little box




The first more or less proves you have an adapter.

The second will work when you have a connection.


If in doubt please ask.



0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation