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Nikkia7234
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Message 1 of 2
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Internet connection

HP Recommended
Hp notebook
Microsoft Windows 10 (64-bit)
So I reset my computer because none of my applications would open and internet wasn’t working, and now wi fi is connected and internet won’t connect, have tried everything . Please help
1 REPLY 1
CF4
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Message 2 of 2
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HP Recommended

Hi

 

For a connection you need to have a working adapter, which you say you have.

 

Then you need some values to get a connection, such as...

 

Gateway.png

 

The principle is the same for WiFi, cept you need a password and network SSID.

 

If you can ping then you can connect.

 

WinKey + R and type cmd in the little box

 

ping 127.0.0.1

ping 13.107.4.52


The first more or less proves you have an adapter.

The second will work when you have a connection.

 

If in doubt please ask.

 

 

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