KG-0851 keyboard permanent consumption of 10mA

[alexo2009]

Hi all, my keyboard is consuming always 10mA even when no use. I need to replace battaries every 4 days. Is it normal? How can I fix that ?

[Alden4]

Hi @alexo2009,

Welcome to the HP support community.

Please help us with your HP unit serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Could you elaborate on the issue for better understanding?
 

Alden4

HP Support 

[alexo2009]

SN:  CKG21100393

Keyboard + Mouse all wireless.

Issue is that I need to replace battaries every 4 days.

Then I investigated through multimeter that it permanently consumes 10mA.

I thought when it is inactive, it should go to sleep mode until pressing any key

[Alden4]

Hi @alexo2009,

Thank you for your response, 

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support