cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
sjbarden
New member
1 0 0 0
Message 1 of 2
325
Flag Post

Keyboard

HP Recommended
HP Envy 23-d150xt all in one
Microsoft Windows 10 (64-bit)

Keyboard does not communicate with PC except immediately after a restart. it can be working fine, I go away for a little while, and when I come back I have to restart the PC to be able to type. I  have run all the troubleshooters.. 

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 21,213 2,622 4,115
Message 2 of 2
Flag Post
HP Recommended

@sjbarden Have you checked device manager - properties - power management tab and allow the device to wake up this computer on your keyboard? Please do if you haven't.

Try reinstalling or look for the latest driver on HP support site for the graphics chipset for I/o devices: Click here to find and install the same.

 

Also, Click on Start > type cmd in the search box and enter.

At that C: prompt, type chkdsk exactly as written here with the gap before the slash, then hit Enter. 

And let me know if that makes a difference.

 

P.S: Welcome to HP Forums! 😉

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation