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‎11-27-2021 08:14 AM

HP Recommended
Product: all in one

Keyboard that came with 24-r114 all in one does not respond.  new batteries inserted. Therefore PC cannot be accessed

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1 REPLY 1

‎11-27-2021 08:34 AM

HP Recommended

hi

https://support.hp.com/us-en/document/c05987221

 

I do not manage to know here, that the type of keyboard exactly
Do you have a usb dongle, it doesn't seem to be integrated?
can you find another keyboard with usb dongle to test and at least start it up?

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