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SilverWolf01
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Message 1 of 6
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LAC2 adapter has been disabled

HP Recommended
Touch smart 320
Microsoft Windows 7 (32-bit)

Worked until 2 days ago. No changes made to computer. Turned it on, no internet. Did some searching - said LAC 2 adapter disconnected. Completed all suggested fixes. No luck

5 REPLIES 5
Lil_Boy_Blue
Level 12
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Message 2 of 6
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Hi

Try

Copy, Paste and Save in Notepad, as LBB2Z.bat and double click to run.
Post anything non-personal, but relevant please.

 

@ECHO OFF
getmac

PAUSE

netsh wlan show interfaces
netsh wlan show drivers


PAUSE
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SilverWolf01
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Message 3 of 6
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 I am not able to do this As I cannot get onto the Internet. The message to this forum were sent from my cell phone

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Lil_Boy_Blue
Level 12
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Message 4 of 6
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Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type msinfo32 Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

 

 

Oh dear.

Well, because you dont need the internet to do my suggestion, try...

Bluetooth file copy.

OR

Write it down with a pencil onto a piece of paper and type it in directly.

OR

Have the phone in front of you and type directly into Notepad.

OR

WinKey + R   type   cmd.exe pause

 

then type

getmac

C:\>getmac

Physical Address Transport Name
=================== ==========================================================
48-48-44-48-48-27 \Device\Tcpip_{FEB399}
B0-5A-DA-DE-84-28 Media disconnected
48-48-48-48-48-28 Media disconnected

 

I out of 3, that's my WiFi, the other's Ethernet and Bluetooth.

 

then type the next command

netsh wlan show interfaces

C:\>netsh wlan show interfaces

There is 1 interface on the system:

Name : WiFi
Description : Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter

 

then the next

netsh wlan show drivers

C:\>netsh wlan show drivers

Interface name: WiFi

Driver : Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
Vendor : Realtek Semiconductor Corp.
Provider : Realtek Semiconductor Corp.
Date : 24/02/2018
Version : 2023.66.1104.2017
INF file : oem6.inf
Type : Native Wi-Fi Driver
Radio types supported : 802.11n 802.11g 802.11b
FIPS 140-2 mode supported : Yes
802.11w Management Frame Protection supported : Yes
Hosted network supported : No
Authentication and cipher supported in infrastructure mode:
Open None
WPA2-Personal CCMP
Open WEP-40bit
Open WEP-104bit
Open WEP
WPA-Enterprise TKIP
WPA-Personal TKIP
WPA2-Enterprise TKIP
WPA2-Personal TKIP
WPA-Enterprise CCMP
WPA-Personal CCMP
WPA2-Enterprise CCMP
Vendor defined TKIP
Vendor defined CCMP
Vendor defined Vendor defined
Vendor defined Vendor defined
WPA2-Enterprise Vendor defined
WPA2-Enterprise Vendor defined
Vendor defined Vendor defined
Vendor defined Vendor defined
IHV service present : Yes
IHV adapter OUI : [00 e0 4c], type: [00]
IHV extensibility DLL path: C:\WINDOWS\system32\Rtlihvs.dll
IHV UI extensibility ClSID: {6c2a8cca-b2a2-4d81-a3b2-4e15f445c312}
IHV diagnostics CLSID : {00000000-0000-0000-0000-000000000000}
Wireless Display Supported: Yes (Graphics Driver: Yes, Wi-Fi Driver: Yes)

 

 

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SilverWolf01
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Message 5 of 6
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It says there is no wireless interface on the system

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Lil_Boy_Blue
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Message 6 of 6
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Hardware failure then.

I know I have one because power on ESC and F1 shows

SSID WiFi Born On.png

I have a Realtek RTL8723BE

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