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Locked

‎12-28-2021 08:11 AM

HP Recommended
Operating System: Microsoft Windows 11

GOT MY HP COMPUTER FROM MY CHILDREN AND IT HAS A LOCKED SCREEN.....HOW CAN I TAKE IT OFF AS I AM A 75 YEAR OLD AND I LIVE ALONE......THANK YOU HOPE I CAN DO THIS....AWAITING YOUR REPLY...

Category:
1 REPLY 1

‎12-28-2021 11:49 AM

HP Recommended

Hey @normaCRIVEA1946  🙂

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

 

MarcusC

I work on behalf of HP.
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