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- Laptop is slow , can’t download anything, want it like new p...

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11-01-2022 11:07 PM
I have a HP notebook I was given as a gift when I was young . I didn’t really use it as much , it then started getting a virus, I can’t download apps , I want to use google it doesn’t let me die to it having an error on reading the page , it’s also slow . I would like to fix it to avoid this problem
11-02-2022 07:03 AM
I looked over here https://support.hp.com/us-en/product/hp-14-ac100-notebook-pc-series/8499318/model/10193193/manuals
The base 14-Ac151nr laptop may have only 2gb of memory and as low as 32g of disk space
You mentioned a virus but possibly the system is just slow because of memory and disk space
Memory can be expanded to 8gb by replacing the 2gb stick
If you have that 32gb eMMC memory then a problem: Looking at page 24 you will need a drive kit and a drive.
The drive kit 813510-001 seems to be unavailable
google may help https://www.google.com/search?q=hp+813510-001
Try running the clean disk tool. Be sure to select the option to "clean system files"
be sure to remove all but the last backujp
If only 32gb of disk space it may not be useful to maintain any backups at all.
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