Hi
This seems to be a config problem.
So if you do 3 pings, and post the results please...
The adapter...
C:\>ping 127.0.0.1
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
The GateWay (mine is 192.168.0.1 but some are 192.168.1.1)
C:\>ping 192.168.0.1
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Finally the Internet Beacon...
C:\>ping 13.107.4.52
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
The GateWay address and then DNS Server numbers are also important....
C:\>ipconfig -all
Description . . . . . . . . . . . : Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.0.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 25 April 2020 09:59:03
Lease Expires . . . . . . . . . . : 26 April 2020 09:59:58
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 8.8.8.8
1.1.1.1