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LonePalm
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Limited speed choices for Atheros AR8161 NIC

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HP Pavilion HPE h9-1215t
Microsoft Windows 10 (64-bit)

I recently was able to get 30Mbps service from my ISP with 1Gbps available soon.

I have a Qualcomm Atheros AR8161 Gigabit Ethernet controller card but can't get over 100Mbps speed.

I verified that I have the latest driver, ver 2.1.0.27. In checking the Advanced settings I discoverd that under Speed & Duplex, I was not able to choose above 100Mbps.

 

Am I missing something? Please advise.

Regards,

LonePalm

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KrazyToad
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@LonePalm

 

Welcome to HP Community

 

You might have to change your Ethernet Cable. You are probably using the Cat 5 Cable, you need to try with a Cat 5e Cable.

 

Cat 5 cable allows speeds of 10Mbps and 100Mbps while Cat 5e cables allow speeds of up to 1000Mbps

 

You can also check with your ISP to help you change the Ethernet Cable

 

Keep me posted 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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LonePalm
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Nope. I have brand new Cat 6 cables.

Tne problem is that I can't set the speed and duplex of the Atheros AR8161 NIC higher than 100Mbps.

I have done considerable research and tried numerous suggestions concerning the Advanced Settings.

 

FWIW - I have a MS in Computer Science and built my first PC in 1981. This isn't my first rodeo.

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LonePalm1
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Is there anyone I can call or chat with?

 

BTW - There is a typo in the original posting. It should be 300Mbps vice 30Mbps.

 

Thanks to Krazy Toad but that is not the issue.

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KrazyToad
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@LonePalm

 

I suggest you contact HP Support and our Support Engineers will assist you

 

Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support

 

Thank you

KrazyToad
I Am An HP Employee

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