• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you are having hardware issues with your computer, please, Click here for more information.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-11-2022 12:49 PM

HP Recommended
Product: HP All-in-One - 22-c0042ds
Operating System: Microsoft Windows 11

lost Bluetooth after upgrading to Windows 11

1 person had the same question
1 REPLY 1

‎11-20-2022 08:44 AM - edited ‎11-20-2022 08:45 AM

HP Recommended

Hi @MRBEE1950,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with Bluetooth with your HP All-In-One - 22-C0042ds. Not to worry I will help you to get a resolution to resolve the issue.

 

 Let's perform a hard reset:

 

  • Power off the PC.
  • Disconnected AC adapter from the PC.
  • Press and hold the power button for 15 seconds.
  • Reconnect the AC adapter.
  • Power ON the PC and check.

If the issue persists, then please follow the steps mentioned in this document: HP PCs - Troubleshooting a Bluetooth connection

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.