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02-16-2025 05:07 PM
Have a McAfee popup that keeps comming up when i click on it to try and remove my screen turns white and to get back to my porgram i have to Restart. how do i stop this from continuing!
email me with your thoughts
Thank You in advance
hapeholmes**bleep**
02-19-2025 11:45 AM
Hi @holmes11, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It sounds frustrating to deal with those persistent McAfee pop-ups and the white screen issue. Here are some steps you can try to resolve this problem:
Uninstall McAfee:
- Press Windows + R to open the Run dialog box.
- Type control.exe and press Enter to open the Control Panel.
- Go to Programs and Features.
- Find McAfee in the list, select it, and click Uninstall.
Disable McAfee Services:
- Press Ctrl + Shift + Esc to open Task Manager.
- Go to the Startup tab.
- Disable any McAfee-related services.
Remove McAfee from Browsers:
- For Chrome: Go to Settings > Privacy and security > Site settings > View permissions and data stored across sites, and delete all data related to McAfee.
- For Edge: Go to Settings > Cookies and site permissions > Manage and delete cookies and site data, and remove any McAfee-related data.
Check for Malware:
- Sometimes, pop-ups can be caused by malware. Use a reliable antivirus program to scan your computer and remove any threats.
Reset Browser Settings:
- Reset your browser settings to default to remove any lingering issues.
I hope this helps.
Take care and have a good day.
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Max3Aj
HP Support