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Egregio
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Message 1 of 5
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Solved!

Missing Ethernet Controller and PCI Simple Communications Center

HP Recommended
Pavillon 500-451nl
Microsoft Windows 7 (64-bit)

I purchased a new HP Pavilion 500-451nl which came with Windows 10 installed.  I didn't like the new OS so I refomated the hard drive and installed Windows 7 64 bit.  Now I am missing the drivers for the following:

 

- Ethernet Controller:

 

PCI\VEN_10EC&DEV_8168&SUBSYS_2AF103C&REV_0C

PCI\VEN_10EC&DEV_8168&SUBSYS_2AF103C

PCI\VEN_10EC&DEV_8168&CC_020000

PCI\VEN_10EC&DEV_8168&CC_0200

 

 

- PCI Simple Communications Controller:

 

PCI\VEN_8086&DEV_8C3A&SUBSYS_2AF7103C&REV_04

PCI\VEN_8086&DEV_8C3A&SUBSYS_2AF7103C

PCI\VEN_8086&DEV_8C3A&CC_078000

PCI\VEN_8086&DEV_8C3A&CC_0780

 

 

I searched the HP site but very confusing.  Can anyone steer me to the right direction where I can download the drivers for the above controllers?

 

Thank you,

Silvio

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
141,349 64,913 22,052 33,972
Message 5 of 5
Flag Post
HP Recommended

Hi:

 

Try this one...I explored the driver folder after extracting the driver into it sub components and it shows support for the hardware ID you posted...

 

[Intel.ntamd64.6.2]
; DisplayName               Section           DeviceId
%TEE_DeviceDesc%=TEE_DDI_W8_x64, PCI\VEN_8086&DEV_1E3A
%TEE_DeviceDesc%=TEE_DDI_W8_x64, PCI\VEN_8086&DEV_1CBA
%TEE_DeviceDesc%=TEE_DDI_W8_x64, PCI\VEN_8086&DEV_1C3A
%TEE_DeviceDesc%=TEE_DDI_W8_x64, PCI\VEN_8086&DEV_1DBA
%TEE_DeviceDesc%=TEE_DDI_W8_x64, PCI\VEN_8086&DEV_1D3A
%TEE_DeviceDesc%=TEE_DDI_W8_x64, PCI\VEN_8086&DEV_8C3A
%TEE_DeviceDesc%=TEE_DDI_W8_x64, PCI\VEN_8086&DEV_9C3A
%TEE_DeviceDesc%=TEE_DDI_W8_x64, PCI\VEN_8086&DEV_8D3A
%TEE_DeviceDesc%=TEE_DDI_W8_x64, PCI\VEN_8086&DEV_9CBA
%TEE_DeviceDesc%=TEE_DDI_W8_x64, PCI\VEN_8086&DEV_8CBA
%TEE_DeviceDesc%=TEE_DDI_W8_x64, PCI\VEN_8086&DEV_9D3A
%TEE_DeviceDesc%=TEE_DDI_W8_x64, PCI\VEN_8086&DEV_A13A

 

This package provides the Intel Management Engine Interface Driver for supported desktop models that are running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp73001-73500/sp73237.exe

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4 REPLIES 4
TheOldMan
Level 15
Level 15
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Message 2 of 5
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HP Recommended

That first item is a Realtek device.  Look for the driver HERE. Get the one for Windows 7.

If that installs properly and the internet then works, perhaps Windows can find the correct Intel Management driver for the next one listed.


I'm not an HP employee.
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Paul_Tikkanen
Level 21
Level 21
141,349 64,913 22,052 33,972
Message 3 of 5
Flag Post
HP Recommended

Hi, Silvio:

 

If Windows Update doesn't find the PCI Simple Communications Controller driver, this one should work...

 

ftp://ftp.hp.com/pub/softpaq/sp63501-64000/sp63889.exe

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Egregio
Author
New member
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Message 4 of 5
Flag Post
HP Recommended

Thanks, now internet works.

 

But Windows can't find the correct Intel driver for PCI Simple Communications Center.

Also the driver that Paul_Tikkanen has suggested doesn't work.

Any idea?

Was this reply helpful? Yes No
Paul_Tikkanen
Level 21
Level 21
141,349 64,913 22,052 33,972
Message 5 of 5
Flag Post
HP Recommended

Hi:

 

Try this one...I explored the driver folder after extracting the driver into it sub components and it shows support for the hardware ID you posted...

 

[Intel.ntamd64.6.2]
; DisplayName               Section           DeviceId
%TEE_DeviceDesc%=TEE_DDI_W8_x64, PCI\VEN_8086&DEV_1E3A
%TEE_DeviceDesc%=TEE_DDI_W8_x64, PCI\VEN_8086&DEV_1CBA
%TEE_DeviceDesc%=TEE_DDI_W8_x64, PCI\VEN_8086&DEV_1C3A
%TEE_DeviceDesc%=TEE_DDI_W8_x64, PCI\VEN_8086&DEV_1DBA
%TEE_DeviceDesc%=TEE_DDI_W8_x64, PCI\VEN_8086&DEV_1D3A
%TEE_DeviceDesc%=TEE_DDI_W8_x64, PCI\VEN_8086&DEV_8C3A
%TEE_DeviceDesc%=TEE_DDI_W8_x64, PCI\VEN_8086&DEV_9C3A
%TEE_DeviceDesc%=TEE_DDI_W8_x64, PCI\VEN_8086&DEV_8D3A
%TEE_DeviceDesc%=TEE_DDI_W8_x64, PCI\VEN_8086&DEV_9CBA
%TEE_DeviceDesc%=TEE_DDI_W8_x64, PCI\VEN_8086&DEV_8CBA
%TEE_DeviceDesc%=TEE_DDI_W8_x64, PCI\VEN_8086&DEV_9D3A
%TEE_DeviceDesc%=TEE_DDI_W8_x64, PCI\VEN_8086&DEV_A13A

 

This package provides the Intel Management Engine Interface Driver for supported desktop models that are running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp73001-73500/sp73237.exe

Was this reply helpful? Yes No
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