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HP Recommended
Microsoft Windows 10 (32-bit)

So I got this refurbished HP compact 8300 mini tower. Got everything updated that I could without internet. I didn't know what I was doing with my adapter so I looked at videos and saw that if you delete it reset it should help fix the problem. It was the kernal debug network adapter. I have scanned for hardware looked for it in hardware did all cpm programa like netcfg -d and winsoc socks reset. Looked at every solution since it's refurbished I got no restore point. Please help

7 REPLIES 7
HP Recommended

This is after I worked on it so I might have misspelt the commands but when I put them in I made sure they were spelt right so it wasn't that.

 

HP Recommended

If it really has Windows 10 32Bit, that might be the problem.  There are limited drivers for 32Bit, you might want to change it to 64Bit, which means reinstalling, as you cannot upgrade from 32Bit to 64Bit, it needs to be a fresh install.

I found no drivers for the network hardware on HP site for 32Bit.

If you need the install media for Windows 10, you can make it from this Microsoft download

https://www.microsoft.com/en-us/software-download/windows10

With a working PC, scroll down to the "Using the tool to create installation media"
and then follow the directions. You can make either the DVD or USB. Use this new media to install Windows 10.

Do a custom install and erase the drive before installing.
When the install asks for the product key, click the "I don't have a product key" option to continue,
then the install will continue. It will be activated once it connects to the internet, as it uses a digital key.


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HP Recommended

It's a 64 bit I messed up when choosing it.

HP Recommended

I already have windows 10 downloaded the network adapter is just missing. I have tried all the simple solutions

 

HP Recommended

Look in device manager for anything that is yellow triangle or just not identified. 

Then get the Hardware ID's and posted them.


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HP Recommended

There is nothing marked yellow or red in my device manager nothing is working not system restore not netcfg -d not resetting winsoc network reset everything and my adapter isn't appearing. I don't have a USB to c type for my phone so I can download a driver either what do I do?

HP Recommended

That PC does have the ability to turn off the network items in the BIOS setup utility F10, see the manual starting on page 10

http://h10032.www1.hp.com/ctg/Manual/c03481740.pdf

That would mean searching thru the BIOS for that setting to check.

Or install a PCI card with network abilities or a USB device.  Windows 10 has good driver choices built in, to at least get you going once the hardware is active.


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