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08-05-2018 04:11 AM
Recently had issues with blue screen, seems to be solved,but now missing wireless icons,not on task bar or hidden, not in system under internet connections or in the notifications section, have tried shutting down restarting PC, removing some recently installed apps, uninstalling some windows updates. Have also went into the taskbar and restarted windows explorer, none of this has worked. I do have internet through an ethernet cable but would prefer to have wireless.Have backed up all files etc, thought about doing a complete reinstall but dont want to lose my Security package or my Microsoft office.Please help thank you.
08-06-2018 02:47 AM
You have a HP ENVY Phoenix h9-1335ea Desktop PC upgraded to W10.
Sometimes the WiFi falls by the wayside.
|638403-001||Wireless LAN - Flamingo, Halfmini 802.11bgn 1x1|
NO LONGER SUPPLIED
|Wireless LAN - RA Flamingo2 BGN 1x1|
- Interface type: PCI-e half-length mini card
- Data transfer speeds: up to 150 Mbps
- Transmission standards: 802.11 b/g/n
- Supported antenna connections: 1
- Operating band: 2.4 GHz
- Supported security protocols:
I suspect that the adapter is no longer supported, and you consider a replacement.
If you can try and locate the adapter in msinfo32
With a make it may be possible to track down drivers...
08-07-2018 03:09 PM
thanks for your reply, I see that you are recommending I get a new Wireless card, woudl that be available to purchase from Hp site? Can I fit that myself?
Also you asked if I could locate the adaptor in msinfo32, I did try that,and am struggling a bit with it, it looks as if there are 13 adapters within the network adapter page, 10 have drivers, but not sure which one i need? Sorry am bit of a technophobe really.
08-08-2018 02:31 AM
The links are to manuals that show and explain the procedure.
A replacement may be bought from a REPUTABLE supplier, like HP or a local specialist.
If you experience errors during this time, please try again later.
so my answer is quite poor actually.