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‎05-17-2025 05:05 AM

HP Recommended
Product: HP Z3700 Ceramic White Wireless Mouse

I purchased the mouse in January, but it no longer works. I would like to resituate it. The system tells me it is not under warranty, but I have the purchase document. From the warranty dispute page I cannot proceed.

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1 REPLY 1

‎05-20-2025 02:56 AM

HP Recommended

@anna932, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

We suggest you please visit the nearest HP authorized service center along with the accessory and invoice copy, the service team will check and assist you. 
Kindly follow this link to locate the nearest HP service center: HP® Service Center Locator - United States | HP® Support
(Select the country from the dropdown menu and enter the city name or pincode) 
 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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