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VinnieMo
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My HP ENVY 700-214 won't connect to Wi Fi. Direct Ethernet works fine.

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HP ENVY 700-214
Microsoft Windows 10 (64-bit)

Comcast Router/Modem blew. Installed replacement. Direct Ethernet connection works fine but can no longer reach Wireless network. Any ideas on how to fix this will be appreciated.

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CF4
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Hi

 

Has the SSID (Name of the network changed?) from comcast1  to comcast2 and you need to re-input the new name and password?

 

OR change the new one to suit the old one?

 

If in doubt please ask.

 

 

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VinnieMo
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Thanks for the response. Yes, the wireless network has a new name and password but each time I try to connect, I get a message "Can't connect to this network.

 

Maybe the Registry settings for WiFi got corrupted Do you or anyone else out there know how to check that?

 

Thanks 

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CF4
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Hi

 

If it is a like for like replacement then consider trying to change the router to the old network name and password,

 

OR setup a guest network with the old name and password.

 

Is it dual band 2.4 AND 5.0 Ghz and that is where the difference is?

 

If you can open a cmd box and type these commands as administrator...


netsh wlan show profiles

then take the name displayed above and replace %wkey% below for the details.

netsh wlan show profile name=%wkey% key=clear

 

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VinnieMo
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I'll never know if the solution worked because Windows got corrupted and I can't open Windows.

 

I appreciate your help in trying to help me fix the Wi-Fi problem. Thank you.

 

We can close out this problem.

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