Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

My HP Pavilion 24-a210 - 23.8" will not connect to a wireless connection. I've had it for 5months.

HP Recommended
HP Pavilion 24-a210 - 23.8" LED - Core i5 7400T 2.4 GHz - 8 GB RAM - 1 TB HDD - Intel HD Graphics
Microsoft Windows 10 (32-bit)

My desktop won't connect to a wireless connection. I've troubleshooted the problem 3times with it saying I need to attach an ethernet cable but my computer was never hooked up. I need the help solving this problem.  

New member
2 1 0 0
Message 2 of 2
Flag Post
HP Recommended

I had the same issue, since monday, with my HP Pavilion All-in-One 27-r0xx, windows10 64bits.

Just got of the phone with HP support in the Netherlands, and they solved it. 🙂


We downloaded and installed these 3 drivers:

Drivers voor Realtek Ethernet-controller
Intel draadloze LAN-driver
Realtek RTL8000-serie Wireless LAN-driver




Then did a reset,so:

  • switch off the computer
  • take off the powercable
  • hold the on/off button for 20 seconds
  • put in the power cable again
  • start up

After this, I was able again to select and use wifi again.


Thanks to Jeremy from the Dutch HP support Team.


hope this is also the solution for you.

regards, Hans.


0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation