cancel
Showing results for 
Search instead for 
Did you mean: 
PCPlayer
New member
1 0 0 0
Message 1 of 1
139
Flag Post

My Intel(R) Dual Band Wireless-AC 3168 randomly stops working

HP Recommended
Intel(R) Dual Band Wireless-AC 3168
Microsoft Windows 10 (64-bit)

I've had a Intel(R) Dual Band Wireless-AC 3168 in my computer since I got it, it was on sale for 5$ so I figured I'd add it when designing my pc and it never gave me issues until recently. A few months ago it suddenly stopped sending and receiving through the wifi aspect. I tried to turn off my hotspot (I usually use it with my pc since I have it hard wired to the router) and it suddenly blue screened and said it was collecting data. A few updates later until almost a month ago and now it's happening almost all the time. I tried restarting my pc multiple times, I updated and reinstalled it's drivers, updated windows again, tried to go into my pc and mess with the card thinking I knocked it loose but it was perfectly fine. Any help is appreciated. 

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation