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BILLYTECNET1
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Message 1 of 6
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Need driver location

HP Recommended
Elite 8300 AIO
Microsoft Windows 7 (64-bit)

Had to replace my HDD. All is well with the exception of finding drivers for two devices. Touchscreen and Network controler. Does anyone have location for them?

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Paul_Tikkanen
Level 21
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Message 2 of 6
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Hi:

 

Did you try this touchscreen driver from the 8300 Elite AIO support page?

 

his package provides an update to the NextWindow Voltron Touch Screen 6214 driver for the supported desktop models and supported operating systems.

 

https://ftp.hp.com/pub/softpaq/sp60501-61000/sp60977.exe

 

The network controller device is the wifi card that needs a driver.

 

Please post the hardware ID for the Network Controller device, so I can figure out what model wifi card it is and what driver it needs.

 

Use this guide for how to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

 

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BILLYTECNET1
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Nope, that did not work.......

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Paul_Tikkanen
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Message 4 of 6
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See if this one works...

 

TITLE: NextWindow Voltron Touch Screen 6214

VERSION: 3.1.12.4 Rev. A
DESCRIPTION:
This package contains the driver for the NextWindow Voltron Touch Screen in
supported models running a supported operating system.

PURPOSE: Routine
SOFTPAQ NUMBER: SP58335
SUPERSEDES: None
CATEGORY: Driver - Keyboard, Mouse and Input Devices
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Desktops

HARDWARE PRODUCT MODEL(S):
HP Compaq Elite 8300 All-in-One PC

SOFTWARE PRODUCT(S):
None

DEVICES SUPPORTED:
NextWindow Voltron Touch Screen (Morse 23")

OPERATING SYSTEM(S):
Microsoft Windows 7 32-bit Enterprise
Microsoft Windows 7 32-bit Home Premium
Microsoft Windows 7 32-bit Professional
Microsoft Windows 7 32-bit Ultimate
Microsoft Windows 7 64-bit Enterprise
Microsoft Windows 7 64-bit Home Premium
Microsoft Windows 7 64-bit Professional
Microsoft Windows 7 64-bit Ultimate
Microsoft Windows Vista Business 32 Edition
Microsoft Windows Vista Business 64 Edition
Microsoft Windows Vista Enterprise 32 Edition
Microsoft Windows Vista Enterprise 64 Edition
Microsoft Windows Vista Home Premium 32 Edition
Microsoft Windows Vista Home Premium 64 Edition
Microsoft Windows Vista Ultimate 32 Edition
Microsoft Windows Vista Ultimate 64 Edition
Microsoft Windows XP Professional

 

ftp://ftp.hp.com/pub/softpaq/sp58001-58500/sp58335.exe

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billytec
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Well guys and gals, after working with this group of helpers, HP tech support, and driveragent for about 3 days; to solve the problem, required me to install Win 10. There must be something MS has figured out to keep pushing us onward and upward to their newest O/S.....

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billytec
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Had to install Win 10 in order to fix this problem.

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