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HP Recommended
Pavilion Elite e9290f
Microsoft Windows 10 (64-bit)

We had purchased our PC several years ago and had it connected to a router to access the internet.  I believe the computer has the feature to connect to a wireless network but we never need to use this feature.  We recently moved and now we are in a situation where we are unable to connect the PC to the router.   I am unsure how to do this.  I do not see a wireless lan listed in the device manager.  we are running windows 10.  any guidance would be appreciated.  

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Kaalee75, welcome to the forum.

 

The computer has a wireless adapter card:

 

Figure : Wireless card - side view (embedded antenna version
Wireless card - side view
  • Interface type: PCI
  • Data transfer speeds: up to 54 Mbps
  • Transmission standards: 802.11 a/b/g/n
  • Antennas: Either 1 external or 1 internal
  • Operating band: 2.4 GHz and 5.0 GHz dual band
  • Supported security protocols:
    • WPA
    • WEP

Here are some videos that should help you setup your wireless network.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

5 REPLIES 5
HP Recommended

Kaalee75, welcome to the forum.

 

The computer has a wireless adapter card:

 

Figure : Wireless card - side view (embedded antenna version
Wireless card - side view
  • Interface type: PCI
  • Data transfer speeds: up to 54 Mbps
  • Transmission standards: 802.11 a/b/g/n
  • Antennas: Either 1 external or 1 internal
  • Operating band: 2.4 GHz and 5.0 GHz dual band
  • Supported security protocols:
    • WPA
    • WEP

Here are some videos that should help you setup your wireless network.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

Thank you for your reply (I had been so busy with the move.  Finally have a weekend free to try to sort this out).  My wireless network is set up and all is working.  the PC does not recognize nor searching for a wireless network to connect to?  Would I need to install a driver or something?  I really not that techy....  TIA!!!  Shannon

 

HP Recommended

I have figured it out finally.  🙂

HP Recommended

@kaalee75 wrote:

I have figured it out finally.  🙂


Good for you!  I knew you could do it. :Wink:



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

Many thanks for the replies. thought it might be hardware as re newing drivers hadn't worked, just didn't want it to be so.

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