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kaalee75
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Message 1 of 6
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Solved!

Need to connect to home wireless network

HP Recommended
Pavilion Elite e9290f
Microsoft Windows 10 (64-bit)

We had purchased our PC several years ago and had it connected to a router to access the internet.  I believe the computer has the feature to connect to a wireless network but we never need to use this feature.  We recently moved and now we are in a situation where we are unable to connect the PC to the router.   I am unsure how to do this.  I do not see a wireless lan listed in the device manager.  we are running windows 10.  any guidance would be appreciated.  

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old_geekster
Level 16
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Message 2 of 6
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HP Recommended

Kaalee75, welcome to the forum.

 

The computer has a wireless adapter card:

 

Figure : Wireless card - side view (embedded antenna version
Wireless card - side view
  • Interface type: PCI
  • Data transfer speeds: up to 54 Mbps
  • Transmission standards: 802.11 a/b/g/n
  • Antennas: Either 1 external or 1 internal
  • Operating band: 2.4 GHz and 5.0 GHz dual band
  • Supported security protocols:
    • WPA
    • WEP

Here are some videos that should help you setup your wireless network.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

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old_geekster
Level 16
Level 16
25,493 9,136 2,949 11,181
Message 2 of 6
Flag Post
HP Recommended

Kaalee75, welcome to the forum.

 

The computer has a wireless adapter card:

 

Figure : Wireless card - side view (embedded antenna version
Wireless card - side view
  • Interface type: PCI
  • Data transfer speeds: up to 54 Mbps
  • Transmission standards: 802.11 a/b/g/n
  • Antennas: Either 1 external or 1 internal
  • Operating band: 2.4 GHz and 5.0 GHz dual band
  • Supported security protocols:
    • WPA
    • WEP

Here are some videos that should help you setup your wireless network.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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kaalee75
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Message 3 of 6
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Thank you for your reply (I had been so busy with the move.  Finally have a weekend free to try to sort this out).  My wireless network is set up and all is working.  the PC does not recognize nor searching for a wireless network to connect to?  Would I need to install a driver or something?  I really not that techy....  TIA!!!  Shannon

 

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kaalee75
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I have figured it out finally.  🙂

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old_geekster
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25,493 9,136 2,949 11,181
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@kaalee75 wrote:

I have figured it out finally.  🙂


Good for you!  I knew you could do it. :Wink:



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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prp62
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Many thanks for the replies. thought it might be hardware as re newing drivers hadn't worked, just didn't want it to be so.

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