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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Wireless and Networking
- Need to locate WPN PIN

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10-17-2020 07:44 AM
@Jen2010, Welcome to the HP Support Community!
When this message displays, the PIN is temporarily shown on the printer touchscreen or is on an information sheet that automatically prints. You have a short time (90 seconds for many models) to enter the PIN before it becomes invalid. Restarting the computer and going through the printer setup process again generates a new PIN.
If you cannot complete the setup with the WPS PIN, click Cancel and install the HP Smart app instead. During the installation, you are prompted to set up the printer connection.
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Windows 10: Go to Microsoft Store - HP Smart to install and set up the app with your printer.
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Android and Apple mobile devices, and Mac computers: Go to 123.hp.com, enter your printer model, and then follow the instructions to install the app.
Alternatively, If your router supports WPS, use these steps to connect your printer to your wireless network with the WPS button on the router.
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Turn on the printer.
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Locate the WPS button on your router, but do not press it yet.
If your router does not support WPS, skip to the next step to connect the printer with the HP Smart app.
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On the back of the printer, press and hold the Wireless button
and Power button
at the same time for 3 seconds.
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On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.
NOTE: The printer stops searching for a WPS connection two minutes after the wireless button is pressed. If you were unable to press the WPS button within that time frame, attempt these steps again.
Once the printer connects to the wireless network, the purple Wireless light on the control panel turns on solid.
For more info and other methods, refer to - Wireless Printer Setup or No Connection after Router or Wi-Fi Settings Change
Hope this helps! Keep me posted.
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Have a great day!
KUMAR0307
I am an HP Employee