• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion Media Center m8307c Desktop PC
Microsoft Windows Vista

Not sure how but I no longer have a wireless connection to the internet.  Then when I try to start over and add as a new wireless connection, there isn't an option for wireless.  only broadband and ethernet.  I can't find the original install disk.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

The product specs page for your model indicate that it does not come with built in wireless networking, nor are there any wireless network adapter drivers on the support page.

 

https://support.hp.com/us-en/product/hp-pavilion-media-center-m8300-desktop-pc-series/3644686/model/...

 

If you are sure the PC has wireless networking, then if the wireless network adapter needs a driver, there will be a device listed in the device manager under an Other Devices category labeled as a Network Controller.

 

If you see such a device, please post the hardware ID for it, so I can see who makes it and try to find a driver for it.

 

Use this guide for how to find the hardware ID for a device.

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

If you don't see such a device, then either the wifi adapter died on you, or the product specs are correct...no wireless networking came with the PC

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

The product specs page for your model indicate that it does not come with built in wireless networking, nor are there any wireless network adapter drivers on the support page.

 

https://support.hp.com/us-en/product/hp-pavilion-media-center-m8300-desktop-pc-series/3644686/model/...

 

If you are sure the PC has wireless networking, then if the wireless network adapter needs a driver, there will be a device listed in the device manager under an Other Devices category labeled as a Network Controller.

 

If you see such a device, please post the hardware ID for it, so I can see who makes it and try to find a driver for it.

 

Use this guide for how to find the hardware ID for a device.

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

If you don't see such a device, then either the wifi adapter died on you, or the product specs are correct...no wireless networking came with the PC

HP Recommended

Thanks so much for your assistance.  Without your response, I would have been running in circles for days.  Based on your response I wound up exploring all of the wires and plugs behind/under the desk.  Turns out that there is a Powerlink adapter under all that mess that had come loose. Once I made sure it was plugged in correctly I was able to connect to the internet.  Thanks again.

HP Recommended

You're very welcome.

 

Glad it was just a disconnected external wifi adapter.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.