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catlpnr
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Message 1 of 2
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Networking isses

HP Recommended
Envy Desktops
Microsoft Windows 10 (64-bit)

We just bought two new HP Envy desktops, different models, both running Windows 10 pro. I cannot get one of the computers to come up on the Network and I need these two to work together. I can see all my other computers on the Network. I went in to Network Sharing  and all are set the same? Cannot I connect these two computers some other way? I have an Orbi router

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@catlpnr

 

Welcome to HP support community.

 

Follow the below steps to fix the issue if the computer is connected to WiFi.

Here's a guided troubleshooter that will help fix this issue: Click here 

 

Go to Device manager > select the WIFI drivers under network adapter> Right click go to properties  > Under properties go to Power Management Tab> Uncheck  "Allow the computer to turn off this device to save power". 

 

If issue persists, continue with the below steps: 

  • If your computer has a wireless key or button on or near the keyboard and the wireless activity light is off or amber in color, then press the key or button to enable your wireless adapter. This key might be the F10 key, F12 key or labeled with a symbol of an airplane. 

  • If wireless activity comes on or the activity light turns blue, you have enabled wireless on your system. Try connecting to the Internet again. If problems persist, continue using these steps. 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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