cancel
Showing results for 
Search instead for 
Did you mean: 
jessforce
New member
1 0 0 0
Message 1 of 2
338
Flag Post

New PC out of the box, cannot connect to Internet. Stuck in airplane mode with no way out.

HP Recommended
HP EliteDesk 705 G3 Microtower PC
Microsoft Windows 10 (64-bit)

I am ready to send this POS back to the store and purchase another brand.  Why would airplane mode be turned on in a PC? I purchased the extended warranty, but when I call HP support, then just send me to the support.hp.com website.

1 REPLY 1
Cheron-Z
Retired
Retired
4,444 4,348 250 488
Message 2 of 2
Flag Post
HP Recommended

@jessforce

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation