cancel
Showing results for 
Search instead for 
Did you mean: 
Hawk224
New member
2 1 0 0
Message 1 of 3
342
Flag Post

New Virgin WPS router installed but printer can't find network and push button link doesn't work?

HP Recommended
HP ENVY 5530

Virgin just fitted a new router that has wi-fi protected set up but my printer wont connect? any ideas?

 

Tags (1)
2 REPLIES 2
Dragon-Fur
Level 16
Level 16
30,923 30,626 2,797 10,277
Message 2 of 3
Flag Post
HP Recommended

@Hawk224

 

Make sure Wireless Direct is switched OFF.  Wireless Direct is intended to be used without a router.

 

See the solutions in the documents.

 

Wireless printing center - Reconfigure a printer

 

and

Printer Not Found During Network Driver Setup (Windows)

 

 

 

Reference

 

Printer Homepage

Drivers, Software and Videos, How-to, Troubleshooting, Manuals, Product Information, and more

HP ENVY 5530 e-All-in-One Printer series

 
 
 

Click Thumbs Up to say Thank You!

Answered? Click my post "Accept as Solution" to help others find it.


 


 


 

 
Dragon-Fur

0 Kudos
Hawk224
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended
Many thanks for your reply, I will check this later tonight and hopefully it will be successful.
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation