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03-05-2019 01:33 AM
My company have bought this week two desktop HP PC All-in-one 24-f0093nf - 23,8" FHD - AMD A9-9 which came with windows 10 and work perfectly. We changed the OS to Ubuntu18.04 and now the computer does not have an adapter on wifi settings and the keyboard does not also work, only the mouse. Can you please help me to resolve it? Excuse my poor english and thanks in advance.
Solved! Go to Solution.
03-05-2019 02:02 AM
|915620-001||WLAN - RT CHOPARD AC 1x1|
Credit to Bapoumba, Ubuntu Forums
When troubleshooting wireless, it's important that your system is fully updated by opening a terminal, CTRL+ALT+T. Using a wired internet connection, please run:
sudo apt update
sudo apt dist-upgrade
and reboot if necessary.
If the issues persist, it is recommended that you install pastebinit, by running:
sudo apt install pastebinit
This will enable the wireless script to, upon your approval, upload the obtained data to pastebin, creating at the same time a link to it in your terminal, permitting you to paste it to a forum thread.
Once that's done, download and run the wireless info script, which will gather information to help diagnose your system. You can run it using this command:
wget -N -t 5 -T 10 https://github.com/UbuntuForums/wireless-info/raw/master/wireless-info && \
chmod +x wireless-info && \
It will create the file "wireless-info.txt" at the location it is run from, and depending on its size, an additional archive called "wireless-info.tar.gz". If you prefer, you can post the file directly to pastebin yourself. Sensitive information like MAC addresses and WPA/WEP keys are masked automatically.
If you aren't able to connect to the internet with the affected system, including via a wired connection, just navigate to this link and follow the instructions there on how to the run wireless script without an internet connection.
One or more of these may ID the adapter...
sudo ifconfig -a
If in doubt please ask.