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Chipper1313
New member
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Message 1 of 2
257
Flag Post

No WiFi connection

HP Recommended
Desktop-HSAHQAT
Microsoft Windows 10 (64-bit)

 I have had my computer for a year and never had this problem until now. I Have internet through cable WiFi only. For some reason the computer is unable to acknowledge the Wi-Fi connection. There is no network connection for WiFi or Bluetooth. It was one a month ago this happened and don’t know why it disappeared. I have tried so many things To fix it, but with no internet I can’t find out what the problem is. How can I get my computer to acknowledge the wifi? I am so stressed out, please help to fix this problem.

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
16,330 16,285 1,319 1,511
Message 2 of 2
Flag Post
HP Recommended

Hi @Chipper1313,

 

I'd like to help!

 

 May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right

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