No Wifi

[MajorBear]

Greeting and thank you for your time.

Issue is I cannot connect to the internet. Checked my device manager and all network is there. However, I can't see any of the network from my icon or network hub.

How can correct this issue?

Respectfully,

Major Bea

[asmita6658]

@MajorBear
 
Greetings!
 
Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. 

I'd be glad to help! 

As I understand, there's an issue with the connectivity. However, for an accurate solution I'll need more details:

1) What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 
(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.)
2) Have you attempted any steps on your own before posting on the HP Forums?
3) Do you have any other devices connected to the same network?

In the meantime, let's try these steps -

Step 1 Network Troubleshooter -
1) In the search box, type and open "Troubleshooter".
2) Click on "Network and Internet".
3) Click on "Internet Connections". 

Step 2 Run Network commands -
1) In the search box on the taskbar, type Command prompt, press and hold (or right-click) Command prompt, and then select Run as administrator > Yes.
2) At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:
Typenetsh winsock reset and press Enter.
Typenetsh int ip reset and press Enter.
Type ipconfig /release and press Enter.

Type  ipconfig /renew and press Enter.
Type  ipconfig /flushdns and press Enter.

Step 3 Re-install the Network Adapter -
1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.
2) In Device Manager, select Network adapters > the network adapter name.
3) Right-click on the network adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.
4) Restart the computer. 

Let me know how that goes.

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Have a great day!