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HP Pavilion Gaming - TG01-0023w

Network states it is connected, but there is no internet activity (have the Ethernet symbol). This is the only computer in our Church that is having this issue. I have tried restore points, old network drivers. At this point the only thing that I have not tried is to completely reset windows to a fresh install state.

 

The funny thing is I can still access our file server that we have and there no issue transferring files between them, but I cannot access our PTZ Cam's web interface. I can also Ping local device, but nothing like google.

 

Network Troubleshooter does not find anything wrong.

 

Updating Drivers does not work. (Most recent Ver. 10.051.0811.2021)

-> Nor does rolling back to an older version.

 

Steps that work for 2-3 Weeks and then need to be repeated:
- Reset Network Settings (Windows settings)
- netsh int ip reset
- netsh advfirewall reset
- netsh winsock reset
- ipconfig / flushdns
- ipconfig / release
- ipconfig / renew
(steps gotten from https://answers.microsoft.com/en-us/windows/forum/all/ethernet-connection-works-then-stops-then-i-ha...

 

Let me know if I can provide anymore info. Thanks for what ever help might be given.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.