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‎01-30-2021 02:25 AM - last edited on ‎01-30-2021 05:31 AM by Retired

HP Recommended
Product: EliteOne 800 G5 - Serial Number *bleep*- 5NW37AV
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I've got an Eliteone 800g5 i5-9500 , 512 SSD 16 GB ram.

Numero di serie [Personal Information Removed]

Numero di prodotto 5NW37AV

Is possible that this model has ethernet only? I don't find wifi on windows os.
I already downloaded and installed all drivers from the support driver section.

 

Best Regards.

Daniel

 

1 person had the same question
3 REPLIES 3

‎01-30-2021 02:44 AM

HP Recommended

Hello
There is not the full description here

https://support.hp.com/us-en/product/hp-eliteone-800-g5-23.8-inch-all-in-one/25277897/model/38228619...


according to this document you can have different maps ..

Maintenance & Service Guide
For such a recent computer, I doubt that it is not equipped
What do you have in the device manager under network?

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‎01-30-2021 07:36 AM

HP Recommended

Hi,

thank you for your time.

 

In the device manager, there is only the Intel ethernet and a list of WAN mini port.

 

Best Regards.
Daniel

 

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‎02-05-2021 07:54 AM

HP Recommended

Sorry I haven't been able to login to the forum for a while.
Do you still need help @Danielone80  ?

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