• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
M9500F
Microsoft Windows Vista (64-bit)

My wireless ability inexplicably stopped working, which I solved in the interim with a hardline. However, I need to move my modem/router and therefore needed to make the wireless function, again.

 

I tried the interim hack of uninstalling the adapter, which was showing up as "unidentified."  This did not help.  I downloaded the ORIGINAL driver, but when installing, received a 9996 error. This is clearly stupid, since it's the orignal driver and so it would be impossible for my machine to not meet the minimum requirements. 

 

Nevertheless, I appear stuck. I do plan to update the machine to at least 7 (only 5 years behind, then!), but that is not the cause of the problem, obvs, and so there should still be an answer to my current situation.

1 REPLY 1
HP Recommended

The wireless card may have actually failed/died. You can replace it easily with another PCI-E card or even  one that plugs into a usb port if you don't want to open case to install.

 

Examples:

https://www.newegg.com/Product/Product.aspx?Item=N82E16833704129

https://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=100158094%20600014288&IsNodeId=1&bop=An...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.