Only giving Ethernet connection to internet-need wireless connection

[BevAnna]

The all in one will only give me the option to connect to wifi via ethernet cable. The cable would have to go through 4 rooms 😞  It used to work at one point (I don't remember when it stopped) but I really need to get it working again. With the all in one not being connected to the internet it does not give me many options to try and get it working. But, I have tried the suggested solutions that did not involve an ethernet cable. Please any help would be appreciated.

[banhien]

@BevAnna 

It specs

          https://support.hp.com/au-en/document/c03518188

It has  Wireless LAN 802.11 b/g/n featuring Single-band (2.4 Ghz) 1x1 wifi adapter which is a very old Ralink product. Please try

               https://drv.oemdrivers.com/hp/get-hp.dln?sploc=sp71501-72000/sp71571.exe

Regards.

[Paul_Tikkanen · Accepted solution]

Hi, @BevAnna 

The Ralink model wifi cards have that problem of completely disappearing from the device manager on the newer builds of W10.

There is no fix other than to:

Go back to W8.1

Purchase a USB dual band wifi adapter that has support for W10 and use that to connect to a wireless network.

One like this even comes with Bluetooth.

Amazon.com: USB WiFi Bluetooth Adapter, 600Mbps Dual Band 2.4/5Ghz Wireless Network External Receive...