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‎04-10-2020 02:47 PM

HP Recommended
Product: Pavilion Elite 400f
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Pavilion Elite 400f (Serial BT470AA)

and updated the operating system from Windows 7 to Windows 10. I recently replaced the hard drive with another one (it works fine). However, I noticed that I no longer have a WIFI connection (I did prior to replacing the hard drive, and the WIFI in my house works fine with my other devices). My wired connection works.

 

I looked at the Device Manager and noticed the network controller no longer has a driver associated with it, and I cannot find one online. Can you assist in getting the right controller driver for this HP.

3 REPLIES 3

‎04-10-2020 03:23 PM

HP Recommended

Hi:

 

The parts list for your PC indicates that it comes with a Ralink RT3090 wifi adapter.

 

http://partsurfer.hp.com/Search.aspx?searchText=BT470AA

 

I don't believe that card will work with W10, but here is the driver for it...it only worked with the first couple of W10 builds.

 

5.0.57.0     Jun 18, 2015

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71571.exe

 

 

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‎04-10-2020 06:38 PM

HP Recommended

Hi,

It did not work ...

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‎04-10-2020 06:40 PM

HP Recommended

Hi:

 

I didn't think it would.

 

I would recommend you purchase an external USB wifi adapter which would be the easiest way to resolve the problem.

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