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Klepto_
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Message 1 of 2
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Flag Post

Pavillion 800 Keyboard Occasionally Stops Working For About 10 Seconds.

HP Recommended
Pavillion Desktop 590-p0xxx
Microsoft Windows 10 (64-bit)

If I'm not doing anything with my keyboard, the keyboard will not be functional after about 10 seconds. If I'm typing on it while it disconnects, it would continue typing the letter I was holding like 'dddddddddd' for 2 seconds. After it stops typing, it would also not be functional for <10 seconds. I have tried factory resetting my desktop, running multiple virus scans on MalwareBytes, Avira and McAFee, updating drivers, cleaning the keyboard and uninstalling the keyboard driver and reinstalling it. Any suggestions? 

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Klepto_, Welcome to HP Support Community!

 

Follow the steps below-

 

Using Device Manager to Uninstall Devices and Driver Packages Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and select Uninstall. On the Confirm Device Removal dialog box, select the Delete the driver software for this device option, and select OK.

 

Try updating the computer - 

 

Step 1 Windows Updates - 

1) In the search box, type, and open Windows Updates. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer. 

 

Step 2 HP Support Assistant Updates - 

1) In the search box, type, and open HP Support Assistant. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer. 

 

Try using the keyboard.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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