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‎04-27-2017 12:58 PM - last edited on ‎04-27-2017 01:06 PM by Retired

HP Recommended

I tried the steps listed and they didn't work.  It says to try checking the connection and checking the proxy and the firewall.

 

Error message is ERR_CONNECTION_RESET

 

My connection is full strength and secured, proxy is truned off

1 REPLY 1

‎04-28-2017 03:17 PM

HP Recommended

Greetings @s-winter1996, 

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that you are getting a message ERR_CONNECTION_RESET. 

Not to worry, I will be glad to help. 

However, for me to be able to assist you, I would require some information. 

May I know the product number of your computer? Click here. (Please do not share the serial number of your computer.)

What is the operating system installed on your computer?

When and which application gives you this error?

Could you please let me know the steps you have tried?

 

Found some troubleshooting steps suggested on Microsoft website, please try them and provide more information for further assistance. 

 

Keep me posted.

Chimney_83
I am an HP Employee

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