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ralph9634
Level 2
10 7 1 1
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Solved!

Qualcomm Atheros 802.11 a|b|g|n Dual band Wireless adapter not recognize 5 ghz after win 10 update

HP Recommended
Pavillion Elite e9220y
Microsoft Windows 10 (64-bit)

after autoupdate from MS from Win10 1809-17763.107 to Win10 1809-17763-134 my connection to my home network has become unstable.  It will not connect with regularity unless I do a "network reset" and then log into my wireless router again.

I suspect the driver is either corrupt from the update or there is some incompatibility.  I have been working with MS to resolve the issue without consistant success.  Meaning we can fix, than run for a day or two, if I do a restart, it will crap out again.  

does anyone know where I can obtain a copy of the driver.  It is not on the HP site.  I am afraid to use on of the third party driver update applications.  Can someone help.  Thanks So Much

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Barachiel
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@ralph9634

 

Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with the computer. I will be delighted to assist you here.

 

Follow this link and run the HP network check tool, that can automatically diagnose, repair and easily help you troubleshoot the issue that is preventing your network or internet from functioning correctly.

 

Keep me posted. 🙂

Barachiel
I am an HP Employee

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ralph9634
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Level 2
10 7 1 1
Message 3 of 3
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Barachiel,

thanks for the reply but the diag did not fix the issue.  I went and purchased a new/modern wireless card, installed it, used the driver provided by Windows 10 pro and all works perfectly since.  My suspicion is mostly confirmed that the old wireless card and its associated drive was just not compatible with the windows 10 1809 build.  I agonized over this for several weeks and it was solved by spending $18.  Just thought I would let everyone know what is already known, the MS pushes sometime cause us users great angst.......

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