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‎03-18-2023 11:45 AM

HP Recommended

I have had issues the whole time with  the Realtek RTL8822CE 802.11ac PCIe Adapter needing to be reset. It continues to be a problem and seems as if it faulty. Will HP replace it due to it being faulty?> 

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2 REPLIES 2

‎03-18-2023 12:13 PM

HP Recommended

Hi:

 

This is a peer-to-peer forum.

 

We don't work for or represent HP.

 

If your PC is still under warranty, you will have to contact HP customer service to see if they will replace the Realtek Wi-Fi card.

 

Contact HP | HP® Official Site

 

The RTL8822CE Wi-Fi adapter has been known to have issues as has been reported by dozens of HP forum members and it is not just a problem with your PC.

 

For now, the only suggestion I can offer would be to see if updating the Realtek Wi-Fi driver to the latest version improves things any.

 

2024.10.228.1     01/31/2023

 

https://ftp.hp.com/pub/softpaq/sp144501-145000/sp144871.exe 

 

 

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‎03-18-2023 12:21 PM

HP Recommended

Hello,

Yes, I understand that. Just curious if anyone has had luck having HP replace a clearly faulty product. 

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