• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-28-2019 01:47 PM

HP Recommended
Product: Pavilion 590-p0044
Operating System: Microsoft Windows 10 (64-bit)

This is a brand new system, sharing a LAN with another new HP system, both connected by wire to a Linksys 13970 router. We also have two new laptops connected wirelessly to the same router. Every one of those systems is accessing the USB drive folder shares connected to that router (SMB 1.0 protocol). However, my system alone loses that protocol upon waking from sleep. All the other systems can reconnect with no trouble after sleep, but this tower somehow loses that protocol and cannot see any of the other systems sharing that protocol via the router. So far, to restore that connection, I either have to reboot every time, or prevent the system from going to sleep.

 

HP support has already refused to help, so I was wondering if someone could tell me how to restart that SMB service, perhaps using Powershell or something like that. I don't know quite what the incantation would be for that in Windows (I could do it with Linux, but that's another story).

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.