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‎01-09-2023 04:32 PM

HP Recommended
Product: HP ENVY Desktop PC TPE01-2000i (1K4E8AV)
Operating System: Microsoft Windows 11

Screen comes on but is black and just about every time the screen will flash in and out

 

Category:
2 REPLIES 2

‎01-12-2023 06:48 AM

HP Recommended

Hi @Angie_23,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Please follow the steps mentioned in the document and see how it goes. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
Was this reply helpful? Yes No

‎01-14-2023 06:38 AM

HP Recommended

Hi @Angie_23,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Elohi_NR
I am an HP Employee
Was this reply helpful? Yes No
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