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HP Recommended
HP 280 G1 MT Business PC
Microsoft Windows 7 (64-bit)

Serial No :[edited]

Product No :W7C67PT#ACJ

 

Looking for drivers for network 

Unable to connect to the net

Driver downloaded from hp site fails to install saying wrong operating sytem although I have chosen the right one

"The operating system is not supported. The software will not be installed."

 

What to do?

 

 

1 REPLY 1
HP Recommended

Hi:

 

See if installing the ethernet driver directly from the Realtek site works.

 

Download, unzip and run the setup application from the W10 driver file at the link below...

 

https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit...

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