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Slim Wireless Combo mouse stopped working in 5 min

HP Recommended
Slim wireless Combo
Microsoft Windows 10 (64-bit)

I have just received my brand new Slim Wireless Combo mouse and keyboard and as soon as I started to use the mouse it stopped working in 5 min. I have checked for software update used it with other devices checked for the troubleshooting options and went through it a thousand times. I am typing this message from my wireless keyboard and it works perfectly fine. Is my hardware of mouse damaged and does HP repair mouse because I am in no mood of replacing my mouse.

Product name:- Slim wireless combo

Product number:- 4SC12PA#ACJ

S/N:- [edited]

Model:- CM-891G


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