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09-28-2019 10:58 PM
Unfortunately, two keys do not work (c and v) and sometimes some letters get lost in the street. How can I solve the problem?
Purtroppo due tasti non funzionano ( la c e la v) e qualche volta alcune lettere si perdono per la strada. Come posso fare per risolvere il problema ?
10-01-2019 09:39 AM
Are you have problems with the letter C & V on your Keyboard with your HP wireless 200 Keyboard/Mouse kit?
I suggest you run a Keyboard Test if you are using it with an HP Computer
- Hold the power button for at least five seconds to turn off the Computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second.
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Keyboard
If the Test fails please contact HP Support for replacement
Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
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