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‎07-31-2017 09:45 AM

HP Recommended
Product: HP Deskjet 3050A J611g
Operating System: Mac OS X 10.9 Mavericks

Have a new modem/router with a new address and network name that must be updated in the printer using the Wireless Wizard.  Problem - Wireless Wizard does not show up on the control panel screen under "Wireless Setup".  How do I find the Wireless Wizard.  Have already tried the "wireless" button as well as the wrench button.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-01-2017 02:18 PM

HP Recommended

Hello, @Oldmac3 - Hope you are well 🙂
 

Allow me to welcome to HP Support Forums! It is a great platform to get help from the community, get suggestions and find what has worked for others!


I understand that you are trying to setup the wireless on your Deskjet printer. You need to use a USB cable temporarily to get the printer connected to the network.


first, install the printer using the USB cable and then change the USB printer to the wireless printer. Here are the steps: http://hp.care/2vgbEyl

Follow the steps under “Connect to the wireless network using the print driver”.


Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂
 

Please click "Accepted As Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee

View solution in original post

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3 REPLIES 3

‎08-01-2017 02:18 PM

HP Recommended

Hello, @Oldmac3 - Hope you are well 🙂
 

Allow me to welcome to HP Support Forums! It is a great platform to get help from the community, get suggestions and find what has worked for others!


I understand that you are trying to setup the wireless on your Deskjet printer. You need to use a USB cable temporarily to get the printer connected to the network.


first, install the printer using the USB cable and then change the USB printer to the wireless printer. Here are the steps: http://hp.care/2vgbEyl

Follow the steps under “Connect to the wireless network using the print driver”.


Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂
 

Please click "Accepted As Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
Was this reply helpful? Yes No

‎08-03-2017 05:57 AM

HP Recommended

Yay!  It was so simple!  Thank you!

Was this reply helpful? Yes No

‎08-03-2017 12:08 PM

HP Recommended

Hello, @Oldmac3

 

Thanks for the update & Great stuff! Glad to know that you were able to fix the issue 🙂
 

Visit us again if you have any concerns!

Thank you again and may you also have a great day and even better tomorrow 🙂

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
Was this reply helpful? Yes No
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