Unable to connect to Wi-fi.

[K_Wymer]

Since last night I've been unable to connect to the internet. There's no Wi-Fi or internet options in settings, and I've used the troubleshooting tool, but it just informs me that my ethernet cable isn't connected, however, I've never used an ethernet connection on any device I own. I've also checked the Control Panel, in which there's no Wi-Fi connection available in Network Connections, and when I attempt to set up a new connection or network, there's no option for me to set up a wireless connection. I've scanned multiple websites and Youtube tutorials, however I'm completely unable to find someone else experiencing this problem, or someone with a solution. Please help! 

[Nal_NR]

Hi @K_Wymer,

Welcome to the HP Support Community. 

Do not worry, I'd be happy to help you! 

I understand that you are facing issues with connectivity. 

To be able to answer you effectively, we need some information.

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.